Leading in Ambiguity

AMBIGUITY IS THE UNCERTAINTY OF POSSIBILITIES…

This book is for anyone who aspires to help teams and organizations reimagine what is possible and transform those ideas into actions. When we deliberately and collaboratively activate ambiguity and empathize with ourselves and others, we can design transformations that have personal and systemic impacts.

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Katrin and Tamara not only help us better understand what ambiguity is and is not, they lay out a framework to navigate ambiguity and build our ambiguity capacity. I cannot recommend this book highly enough.
— Cary Lopez | Director, Strategic Initiatives | University Design Institute, Arizona State University

Leading in Ambiguity

Our book “Leading in Ambiguity”.

Ambiguity—a lack of clarity—is traditionally viewed as negative, a fuzziness to be corrected. Many people resist uncertainty and change, preferring instead the comfortable idea that what was or what is are inherently better options than what might be. Innovation facilitators Katrin Elster and Tamara Christensen see it differently. To them, ambiguity is a valuable resource for innovation, a space of endless possibility where perceived risk becomes the framework for professional transformation.

Leading in Ambiguity is a visually engaging guide for anyone who aspires to help teams and organizations manage ambiguity capacity as they move away from stagnation and toward resilience. Throughout, Elster and Christensen lay out the steps to achieving true innovation in your workplace, from ideas to actions. They’ll guide you through assessing your current roadblocks, identifying your aspirations for growth, and exploring the mindset and design principles that will lead you and your team through an exciting shift in how you think, act, and create. Leading in Ambiguity will come in handy when you’re ready to face uncertainty with empathy and creativity.


Katrin Elster

Katrin Elster is an inspiring trainer, facilitator, community builder, and entrepreneur with a strong emphasis on playful and human-centered learning. Katrin is passionate about creating spaces where others feel comfortable to trustfully share, learn and create together. Under her brands, StrategicPlay® and CoCreACT®, Katrin offers trainings and solutions around strategic co-creation and innovation like LEGO® SERIOUS PLAY® since 2010. She designs and facilitates engaging and visionary workshops with major global organizations, from institutions like the OECD, German Bundeswehr Command and Staff College, universities to Volkswagen. In her free time, she loves to build and co-organize international communities and un-conferences like play4agile, a major global event for playful approaches in Agile. Among her many talents, her friends know Katrin to be a thoughtful gift giver and impeccable vacation planner who is also capable of finding the perfect playlist for any occasion. Katrin can artfully steer any discussion to her favorite topic, ambiguity, and how it can be a negative stressor and a stimulus for growth.

 

Katrin Elster, Tamara Christensen.

TAMARA CHRISTENSEN

Tamara Christensen, PhD, is a dynamic and empathetic facilitator, collaboration designer, trainer, and business owner. She has over twenty years of experience blending design thinking, research, creative problem solving, and collaboration to help organizations build innovation capabilities and apply them to complex business challenges. Through her consultancy, Idea Farm Co-op, Tamara works with various organizations across diverse industries, from local businesses to higher education institutions and global Fortune 100 companies, including Honeywell and 3M. She is also a partner with CoCreACT®, delivering project-based leadership development programs that fuel innovation and transformation. Tamara is an international educator with the Thunderbird School of Global Management and an Expert-in-Residence with the University Design Institute at Arizona State University. Her book F-ing Innovation: Why Innovation Is Hard and What to Do About It is available on Amazon. Tamara has been described metaphorically as a glass of prosecco, a whirling dervish, and a sharpie. She is convinced that years of waitressing and single parenting prepared her to face nearly any ambiguous challenge with a smile and compassion.


This book is a must-read for professionals navigating complexity and ambiguity in an evermore interconnected global workplace. Katrin and Tamara provide a swiss army-style set of tools for understanding and operationalising ambiguity.
— Edward Stevenette | Education Programme Manager | Learning Planet Institute

Our book “Leading in Ambiguity”.